Originally established in the early 1970’s, the modern day Wescot came into existence in 1983 and has grown steadily during that time both in terms of size and reputation. Wescot are a company from the United Kingdom that deal with debt recovery and assist their customers with recovery and location issues. Wescot are one of the largest debt 
recovery agencies in the United Kingdom and employ over 650 staff in three individual locations. The company has centres in Hull, Glasgow and Saltcoats respectively, but deals with client’s right across the United Kingdom.
The companies experience and expertise within the sector enables them to efficiently and effectively deal with over 5 million individual account holders each and every year. Wescot have a burgeoning reputation for working closely with their customers and providing a transparent, professional and ethical approach to their business which is something that has resulted in them being in high demand to act as sponsors for various events throughout the UK.
The majority of the customers that seek the assistance of Wescot come from four main sectors and the company takes great pride in the high levels of customer satisfaction enjoyed by the clients. The four main sectors that make up the bulk of the company’s customer base are the banking, telecoms, utility and retail finance sectors.
Wescot specialise in the recovery of debt that has fallen into arrears for whatever reason and believe that it is their honest and ethical approach to business that has resulted in an increasing number of customers seeking out their assistance. Wescot work hard on the behalf of their clients to resolve issues between individuals and their clients and place great emphasis on maintaining a professional approach at all times. Wescot are a company that understands the importance of not only treating each of their clients on an individual basis but also the need to protect the client’s public image and reputation. Wescot possess an executive team that are experts within the debt recovery sector and it is this experience and expertise that enables them to achieve positive results on behalf of their clients time and time again.
Some of the problems that debt management companies have to overcome include the fact that on average the weekly disposable income has decreased to £139, which is close to figures released in 2008 at the beginning of the credit crunch. This then puts pressure on debt recovery and the speed at which the customer can return the debt. For each case that takes longer to repay, that increases the cost for debt recovery agencies. There will also be tougher regulations imposed on debt recovery companies, as responsibilities for mistakes will be passed on to the Financial Conduct Authority (FCA). In addition to this, the way that people control their finances have changed dramatically in the past decade with the advent of new technology which means that debt recovery companies will have to adapt their strategies to keep up.